Intercom in AI answers
Email Marketing · August 2026 edition · intercom.com
Global rank
#33
of 38 brands
Visibility score
1.7
out of 100
Coverage
2%
2 of 90 answers
Named first
0
0% of answers
Across 30 brand-blind Email marketing buying questions asked to OpenAI, Gemini, Claude, Intercom was mentioned in 2 of 90 answers, and was never the first brand named. It does not appear at all on OpenAI.
Engine by engine
| Engine | Rank | Score | Answers | Share of voice |
|---|---|---|---|---|
| OpenAI gpt-5.4-mini | not mentioned | 0.0 | 0 / 30 | 0.0% |
| Gemini gemini-3-flash-preview | #26 | 2.7 | 1 / 30 | 0.7% |
| Claude claude-haiku-4-5 | #25 | 2.5 | 1 / 30 | 0.6% |
Best performing question
“What email tool works best for B2B SaaS lifecycle emails?”
On Gemini, Intercom was mentioned 3rd in the answer.
Most visible brands in Email Marketing
See the full Email Marketing ranking
This page measures how often Intercom appears in AI-generated answers, across 30 buying questions collected in August 2026. It says nothing about market share, product quality or revenue, and is neither an endorsement nor a criticism of the product.
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