Freshsales in AI answers
CRM Software · August 2026 edition · freshworks.com
Global rank
#6
of 27 brands
Visibility score
23.7
out of 100
Coverage
31%
28 of 90 answers
Named first
0
0% of answers
Across 30 brand-blind CRM buying questions asked to OpenAI, Gemini, Claude, Freshsales was mentioned in 28 of 90 answers, and was never the first brand named. Visibility is strongest on Claude (#5) and weakest on Gemini (#13), a 8-place gap between engines.
Engine by engine
| Engine | Rank | Score | Answers | Share of voice |
|---|---|---|---|---|
| OpenAI gpt-5.4-mini | #6 | 27.9 | 11 / 30 | 7.0% |
| Gemini gemini-3-flash-preview | #13 | 5.0 | 2 / 30 | 1.3% |
| Claude claude-haiku-4-5 | #5 | 38.0 | 15 / 30 | 9.7% |
Best performing question
“What CRM should a startup use to structure its sales pipeline?”
On Claude, Freshsales was mentioned 4th in the answer.
Most visible brands in CRM Software
See the full CRM Software ranking
This page measures how often Freshsales appears in AI-generated answers, across 30 buying questions collected in August 2026. It says nothing about market share, product quality or revenue, and is neither an endorsement nor a criticism of the product.
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