Microsoft Dynamics 365 in AI answers
CRM Software · August 2026 edition · microsoft.com
Global rank
#5
of 27 brands
Visibility score
27.4
out of 100
Coverage
34%
31 of 90 answers
Named first
0
0% of answers
Across 30 brand-blind CRM buying questions asked to OpenAI, Gemini, Claude, Microsoft Dynamics 365 was mentioned in 31 of 90 answers, and was never the first brand named.
Engine by engine
| Engine | Rank | Score | Answers | Share of voice |
|---|---|---|---|---|
| OpenAI gpt-5.4-mini | #5 | 34.3 | 13 / 30 | 8.3% |
| Gemini gemini-3-flash-preview | #7 | 16.1 | 6 / 30 | 3.9% |
| Claude claude-haiku-4-5 | #6 | 31.9 | 12 / 30 | 7.8% |
Best performing question
“What are the leading CRM platforms today?”
On Claude, Microsoft Dynamics 365 was mentioned 2nd in the answer.
Most visible brands in CRM Software
See the full CRM Software ranking
This page measures how often Microsoft Dynamics 365 appears in AI-generated answers, across 30 buying questions collected in August 2026. It says nothing about market share, product quality or revenue, and is neither an endorsement nor a criticism of the product.
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