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Salesforce in AI answers

CRM Software · August 2026 edition · salesforce.com

Global rank

#3

of 27 brands

Visibility score

72.6

out of 100

Coverage

80%

72 of 90 answers

Named first

33

37% of answers

Across 30 brand-blind CRM buying questions asked to OpenAI, Gemini, Claude, Salesforce was mentioned in 72 of 90 answers, and was the first brand named 33 times.

Engine by engine

Engine Rank Score Answers Share of voice
OpenAI gpt-5.4-mini #4 66.3 22 / 30 14.0%
Gemini gemini-3-flash-preview #2 84.0 28 / 30 18.3%
Claude claude-haiku-4-5 #3 67.4 22 / 30 14.3%

Best performing question

“What are the best CRM platforms for businesses?”

On Claude, Salesforce was mentioned first in the answer.

Most visible brands in CRM Software

See the full CRM Software ranking

This page measures how often Salesforce appears in AI-generated answers, across 30 buying questions collected in August 2026. It says nothing about market share, product quality or revenue, and is neither an endorsement nor a criticism of the product.

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